Problem Solving

Course #

504

This is an instructor led, competency based program designed for persons that are involved in dealing with production problems such as production improvement or quality improvement. It can also be used to solve management problems. The student will learn the proper thought process for the analytical approach to problem solving. Then the student will learn the 5 important insights to effective problem solving. The student will learn and use seven problem solving tools to solve simulated production problems. 

 

Approved CEU Credits:

3 Credits per module

Prerequisite:

 

Format:

This is a 3 hour , two days a week, for 5 weeks course.

Cost:

$ 695.00

 

Learner Outcomes:

1. The student will develop and apply a new thought process for the analytical approach to problem solving.
 
2. The student will be able to apply the five important insights to effective problem solving techniques.
 
3. The student will be able to define Problem Restatement and will be able to apply it to obtain a clearer understanding of the problem to be solved.
 
4. The student will be able to apply the method of Pros and Cons to select the best choice from several options.
 
5. The student will be able to apply the Divergent Thinking process to select a potential solution and then change their thought process over to the Convergent Thinking process to find the final solution.
 
6. The student will be able to apply the process of Sorting to problems.
 
7. Given a problem the student will be able to develop a Causal Flow Diagram.
 
8. Given a problem the student will be able to develop a Matrix to solve the problem
 
9. The student will learn how to apply a structuring technique called a Decision/Event tree to solve a problem.
 
10. Given a number of tasks that must be performed for a project, the student will develop a Weighted ranking system to determine the order in which the tasks will be executed.
 
11. The student will be able to set up and run a Hypothesis Testing project