Working in Teams

Course #

503

This is an instructor led, competency based program designed for foreman's and supervisors to obtain skills that are necessary to build a productive team. 

 

Approved CEU Credits:

1 Credits per module

Prerequisite:

 

Format:

This is a 5 hour , one day a week, for 2 weeks course.

Cost:

$ 395.00

 

Learner Outcomes:

The student will be able to recognize the difference methods of communication and understand what system works best in any given situation.

  1. The student will recognize the importance of proper communications and the problems that poor communications can create.
  2. Given a number of situations the student will select, write or deliver the required message. 

The student will learn the proper way of giving and receiving feedback.

  1. The student will learn why receiving feedback is a precursor to giving feedback.
  2. The student will understand the flaws of "defending your position"
  3. The student will learn the 3 critical beliefs of feedback
  4. The student will learn and apply the 9 rules for receiving feedback.
  5. The student will learn and apply the 9 rules for giving feedback.

The student will understand maintenance & business economics and how it affects their sphere of influence.

  1. The student will learn how economics affects maintenance and how maintenance can affect the business economics.
  2. Given a pair of instruments the student will determine which of the two has the better ROI

The student will be able to solve problems by deductive reasoning.

  1. The student will learn how avoid the six analytical sins.
  2. The student will learn how to apply the seven problematic proclivities to improve their problem solving techniques.
  3. The student will learn how to use 5 problem solving tools.

The student will be introduced to the concepts of Team Problem solving.

  1. The student will be able to identify and define the methods of obtaining the proper mind set for team problem solving
  2. The student will be given problems and will determine the objectives
  3. The student will be given a problem and will have to use divergent thinking to consider the alternate solutions.
  4. Using the alternate solutions the student will us convergent thinking to drill down to the most appropriate solution.
  5. The student will then develop a list of steps to solve the problem.
  6. The student will then divide the list and assign it to the team members.
  7. The student will learn how to monitor progress, create a punch list, and publish the results as compared to the objective